Shipping policy

At Macdonfish, we aim to deliver a seamless and considered experience from order to arrival. Every order is handled with care, and we work closely with our shipping partners to ensure your piece reaches you in excellent condition.

Shipping Times

• UK Standard Delivery: 2–4 business days

• UK Express Delivery: 1–2 business days

• Europe: 5–10 business days

• Rest of World: 7–14 business days

Please note: Processing time is 1–2 business days. Shipping time begins once your order has been dispatched.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery location and selected service.
You will see all available options before completing your purchase.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your order from our hands to yours.

Customs & Duties

International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and are not included in the shipping cost.

Delivery Issues

Macdonfish is not responsible for delays caused by couriers, customs processing, weather, or other factors beyond our control.
Once your order is handed over to the shipping carrier, the risk of loss transfers to you.

If your order is delayed, lost, or damaged in transit, please reach out to us at contactmacdonfish@gmail.com and we’ll do what we can to support you.